Media / News
公開日
2026/6/1 06:00

justInCaseTechnologies, Inc. (CEO: Kazy Hata; hereinafter "the Company"), a company dedicated to evolving customer-centric operations through technology, has launched the "AI Agent Service for Corporate Agencies," a next-generation solution where Al primarily completes back-office tasks for corporate agencies. This service goes beyond the framework of mere "Business Process Outsourcing (BPO)." It is a hybrid DX (Digital Transformation) support service where Al acts as a dedicated agent while simultaneously accumulating and utilizing that Al technology as the corporate agency's "own proprietary asset."
The insurance agency industry has faced major challenges such as severe labor shortages and the loss of personalized operational know-how due to the retirement of experienced personnel. Furthermore, adapting to the revised Insurance Business Act, which came into effect recently, requires maintaining high operational quality and strengthening governance, raising concerns about the increased burden on frontline staff. This service was developed in time with this legal revision to efficiently build the robust governance structure required by the new regulations, while passing on the expertise and operational quality cultivated by corporate agencies to the next generation. By systematically ensuring operational standards that comply with the new criteria, we strongly support the sustainable growth of the agency industry and the further enhancement of its competitiveness under the new regulatory environment.
1. Al-Driven Task Completion (BPO Phase)
The Company (our Al systems and specialized staff) takes over the back-office operations of your company (corporate agency). Using a proprietary Al processing platform, we automate everything from application reception to data entry, verification, and document issuance.
Speed: Quotation and invoice creation, which previously took 2-3 days, is now "completed by the next business day."
Quality: Maintains financial institution-level accuracy through Al-based automatic processing plus "double-checking" by our specialized staff.
Continuity: Operates 365 days a year. Provides a stable processing system that remains unaffected by staff vacations, retirements, or peak seasons.
2. Customization into a Proprietary Al (In-house Phase)
As operations through BPO are standardized, "Your Company's Dedicated Al Agent" that reflects the accumulated expertise will be built.
Automatic integration with insurance company systems.
Automation of research and comparison tasks for complex product information. Custom-made Al design tailored to your company's unique business workflow.
3. Safe and Secure Financial Institution-Level Security
The company has established an information management system that complies with the strict standards of the insurance and financial industries. Under a security policy based on ISMS certification, the company conducts regular audits and consistently maintains a cutting-edge data protection framework from the three core perspectives of confidentiality, integrity, and availability.
This service offers two Al agents that can be immediately utilized as ready-to-work solutions, tailored to the specific needs of the adopting company.
1. Supporting Sales DX: "Insurance Al Agent for Agency Systems"
Not only does it smoothly integrate with various insurance company systems, it also significantly reduces the time agents spend creating quotations through task automation. Additionally, It supports the "comparison and recommendation (assessing and confirming intentions)" process-which is subject to stricter regulations following the revision of the Insurance Business Act-reliably facilitating appropriate, rule-based product presentations and the creation of records for recommendation reasons directly on the system.

2. Supporting Operational Improvement DX: "Insurance Al Agent for Corporate Policies" Al provides advanced assistance for the confirmation and review of complex questionnaires and various documents that require a high degree of specialized knowledge. By automating checks for missing entries and data consistency, it achieves dramatic efficiency and standardization in back-office operations.

By utilizing these two Al agents, the back-office tasks previously performed manually by staff will be standardized, evolving into a faster and more stable operational structure.
Task Item | Before Implementation (Current) | After Implementation」 |
|---|---|---|
Quotation & Invoice Creation | Manual work by staff (2-3 business days) | Completed by the next business day (Al automatic drafting) |
Inquiry Handling | Handled only by staff (suspended during holidays) | Stable 365-day operation |
Cost Structure | Personnel and recruitment costs (Variable / Increasing trend) | Flat-rate basis |
DX Progress | Tool implementation only | Automation of practical tasks + Construction of own proprietary Al assets |
>> Click here for details on this service and a free business diagnosis
This service does not end with "just outsourcing." While solving immediate legal compliance and operational issues through BPO, the accumulated knowledge will be returned back to your company. Ultimately, the company will continue to support your company as a hands-on partner, aiming for a state where "the Al agent operates autonomously within the company."
About justinCaseTechnologies
Company Name: justInCaseTechnologies Inc.
Founded: 2018
CEO: Kazy Hata
Location: 1-8-1 Nihonbashi-Kayabacho, Chuo-ku, Tokyo
Business: Provision of Insurance and Financial-related Tech Services
URL: https://justincase-tech.com/
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