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justinCaseTechnologies Launches "Al Agent Service for Corporate Agencies" ~ Immediate Response to the Revised Insurance Business Act Effective June 2026: Supporting the Establishment of New Standard Systems and the Improvement of Operational Quality ~  

公開日

2026/6/1 06:00

Driving Sustainable DX and Capitalizing on Cultivated Expertise through Two Ready-to-Use Al Agents 

justInCaseTechnologies, Inc. (CEO: Kazy Hata; hereinafter "the Company"), a company dedicated to evolving customer-centric operations through technology, has launched the "AI Agent Service for Corporate Agencies," a next-generation solution where Al primarily completes back-office tasks for corporate agencies. This service goes beyond the framework of mere "Business Process Outsourcing (BPO)." It is a hybrid DX (Digital Transformation) support service where Al acts as a dedicated agent while simultaneously accumulating and utilizing that Al technology as the corporate agency's "own proprietary asset." 

■ Significance of Launching on June 1, 2026 

The insurance agency industry has faced major challenges such as severe labor shortages and the loss of personalized operational know-how due to the retirement of experienced personnel. Furthermore, adapting to the revised Insurance Business Act, which came into effect recently, requires maintaining high operational quality and strengthening governance, raising concerns about the increased burden on frontline staff. This service was developed in time with this legal revision to efficiently build the robust governance structure required by the new regulations, while passing on the expertise and operational quality cultivated by corporate agencies to the next generation. By systematically ensuring operational standards that comply with the new criteria, we strongly support the sustainable growth of the agency industry and the further enhancement of its competitiveness under the new regulatory environment. 

■Three Pillars of the "Al Agent Service for Corporate Agencies" 

1. Al-Driven Task Completion (BPO Phase) 

The Company (our Al systems and specialized staff) takes over the back-office operations of your company (corporate agency). Using a proprietary Al processing platform, we automate everything from application reception to data entry, verification, and document issuance. 

Speed: Quotation and invoice creation, which previously took 2-3 days, is now "completed by the next business day." 

Quality: Maintains financial institution-level accuracy through Al-based automatic processing plus "double-checking" by our specialized staff. 

Continuity: Operates 365 days a year. Provides a stable processing system that remains unaffected by staff vacations, retirements, or peak seasons. 

2. Customization into a Proprietary Al (In-house Phase) 

As operations through BPO are standardized, "Your Company's Dedicated Al Agent" that reflects the accumulated expertise will be built

Automatic integration with insurance company systems. 

Automation of research and comparison tasks for complex product information. Custom-made Al design tailored to your company's unique business workflow. 

3. Safe and Secure Financial Institution-Level Security 

The company has established an information management system that complies with the strict standards of the insurance and financial industries. Under a security policy based on ISMS certification, the company conducts regular audits and consistently maintains a cutting-edge data protection framework from the three core perspectives of confidentiality, integrity, and availability. 

■ Two Ready-to-Use "Al Agents" 

This service offers two Al agents that can be immediately utilized as ready-to-work solutions, tailored to the specific needs of the adopting company. 

1. Supporting Sales DX: "Insurance Al Agent for Agency Systems" 

Not only does it smoothly integrate with various insurance company systems, it also significantly reduces the time agents spend creating quotations through task automation. Additionally, It supports the "comparison and recommendation (assessing and confirming intentions)" process-which is subject to stricter regulations following the revision of the Insurance Business Act-reliably facilitating appropriate, rule-based product presentations and the creation of records for recommendation reasons directly on the system. 

2. Supporting Operational Improvement DX: "Insurance Al Agent for Corporate Policies" Al provides advanced assistance for the confirmation and review of complex questionnaires and various documents that require a high degree of specialized knowledge. By automating checks for missing entries and data consistency, it achieves dramatic efficiency and standardization in back-office operations. 

What Can Be Achieved with This Service 

By utilizing these two Al agents, the back-office tasks previously performed manually by staff will be standardized, evolving into a faster and more stable operational structure. 

Task Item

Before Implementation (Current)

After Implementation」
(Al Agent)

Quotation & Invoice Creation 

Manual work by staff (2-3 business days)

Completed by the next business day (Al automatic drafting) 

Inquiry Handling 

Handled only by staff (suspended during holidays)

Stable 365-day operation 

Cost Structure

Personnel and recruitment costs (Variable / Increasing trend) 

Flat-rate basis 
 (Easy to manage, ¥0 initial cost) 

DX Progress

Tool implementation only

Automation of practical tasks + Construction of own proprietary Al assets

>> Click here for details on this service and a free business diagnosis 

■ Future Outlook: Promoting "In-sourcing" While Outsourcing 

This service does not end with "just outsourcing." While solving immediate legal compliance and operational issues through BPO, the accumulated knowledge will be returned back to your company. Ultimately, the company will continue to support your company as a hands-on partner, aiming for a state where "the Al agent operates autonomously within the company." 

About justinCaseTechnologies 

Company Name: justInCaseTechnologies Inc. 
Founded: 2018 
CEO: Kazy Hata 
Location: 1-8-1 Nihonbashi-Kayabacho, Chuo-ku, Tokyo 
Business: Provision of Insurance and Financial-related Tech Services 
URL: https://justincase-tech.com/ 

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